Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://HoseHut.com (the “Site”). When using the HoseHut.com site you consent to the use of information collection and the data collection technology the site uses.
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, date and time you accessed the site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and other payment information), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
- To customize, personalize, measure, and improve our services and the content and layout of our website. Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, fun, and customized experience.
- To provide the services. For example, if you share your name and contact information to apply for or request a product or service, we will use that personal information to respond to your request.
- To provide the customer support you request. For example, if you share your name and contact information to ask a question, we will use that personal information to respond to your inquiry.
- To process transactions and send notices about transactions. For example, if you share your name and contact information to conduct a transaction, we will use that personal information to assist in properly performing your transaction and to notify you about the transaction after its completion.
- To send notices about your network activity. For example, by sharing your name and contact information, we will use that personal information to notify you about your account activity from time to time.
- To respond to your requests for assistance, including investigating and addressing your concerns, including possible fraud, and monitoring and improving our responses.
- To enforce our user agreement. For example, by sharing your name and contact information, we will use that personal information to notify you in the event of any prohibited or illegal activity concerning your account.
- To compare information for accuracy and verify it with third parties.
- To send you information and updates about new products and services that we are offering to customers.
We also use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). The information may also be used for additional advertising to you (commonly referred to as retargeting).
We may share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by visiting:
- Meta or Facebook - https://www.facebook.com/settings/?tab=ads
- Google - https://www.google.com/settings/ads/anonymous
- Bing - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/ or by visiting the applicable sites below:
- For U.S. and Canada: NAI Opt-Out Page
- For U.S. and Canada: Ad Choices Opt-Out Page
- For Canada: Digital Advertising Alliance of Canada Opt-Out Page
- For European Residents: Your Online Choices | EDAA
HOW WE USE COOKIES
A cookie is a small file that is placed on your computer's hard drive. Once the file is added, the cookie will help us to analyze traffic on the website. Cookies allow web applications to respond to you as an individual. The web application can then tailor its operations to your requirements and questions by gathering and storing information about your activity on the website.
We also use cookies to track how users navigate through our website. This enables us to evaluate, modify and improve the website on an ongoing basis. We use this information to compile statistical data with respect to the use of our website, but the information obtained is maintained on an anonymous basis and cannot be used to identify you.
When users visit our website, their IP addresses, along with the dates, times and durations of their visits are recorded. An IP address is an assigned number which allows your computer to communicate over the Internet. We analyze the data that we collect for analytical and statistical purposes, and then we delete it from our records. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, that may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting other websites, and such websites are not governed by this privacy statement. You should review the privacy statement applicable to the website in question.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS FOR RESIDENTS IN CERTAIN STATES OR EU
If you are a resident of certain states or countries, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
SECURITY
We take reasonable measures to protect your information from theft, hacking and misuse. However, using the internet to transmit information is not 100% secure, we cannot guarantee the security of your information we gather on this site.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at privacy@HoseHut.com or by mail using the details provided below:
Hut Distributors PO BOX 185367 Fort Worth, TX 76181